Contact Us: Research Support & Inquiries
Tides 4 Change is committed to providing researchers with the technical support and product transparency required for successful laboratory investigations. Our support team is available to assist with inquiries regarding product specifications, bulk procurement for large-scale studies, or technical documentation.
Direct Email Correspondence
To ensure all inquiries are documented and addressed with the necessary technical detail, we provide support exclusively via email.
- General & Technical Inquiries: info@tides4change.com
- Order Tracking: For updates on existing orders, please include your Order ID in the subject line of your email.
Response Protocol
We typically respond to all inquiries within 24–48 business hours (Monday through Friday).
Research Compliance Note
Please note that our staff is strictly prohibited from discussing human or animal clinical protocols, dosage guidelines, or personal applications. Inquiries regarding such topics will remain unanswered to maintain compliance with Research Use Only (RUO) regulations. We appreciate your cooperation in maintaining the scientific integrity of our correspondence.